Tuesday, September 8, 2009

Call Centres in the United Arab Emirates (UAE)

1. Contactopia
Company in Sharjah that leases its contact centre premises, technology, work force and operational expertise to companies; manages all communication channels: phone, fax, email, postal mail, web chat, mobile messaging, web management etc

2 Cupola Tele Services
Company in Jebel Ali, Dubai, offering outsourced call centre and customer contact management services to companies in the Middle East; offers technical support and help desks, market research & survey, telesales, order intake & processing etc
3 Akkad Call Center
Company based in Dubai; services: total CRM implementation service, direct telemarketing campaigns, outbound & inbound campaigns, web-based database management, remote client access & control, multilingual professional agents etc

Abu Dhabi company whose activities include IT & telecom outsourcing & recruitment, structured cabling, premises access control & security, wireless systems, office automation & electronics, maintenance service & support etc
5 MENA Business Services (MBS)
GCC company that provides contact centre, medical transcription, training services & business consultancy services; based in Abu Dhabi; clients include government ministries, the telecom industry, banks etc
6 The Contact Centre
Contact management facility based in Ajman; delivers call centre solutions including outsourced services; services: call centre services, automated voice hosting services, and call centre consulting services




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